1 Year Matted Tangled Mess-Literally, a life-THREATENING hair crisis....VERY depressed‏

A warm friendly, but heartbroken "hello" from the United States...

Briefly, this is my situation that i've been attempting to deal with for a shocking looong humiliating, and v e r y SCARY year...

[honestly, i can't remember the last time i could actually let myself see my own reflection in a mirror...i avoid them at all costs...]

My waist length naturally curly and natural reddish blond/apricot colored hair has always been the ONLY part of my outward physical appearance i've ever really liked...ever since i was a young child people frequently made nice complimentary remarks about my hair...i would definitely "stick out" in a crowd since my hair has been a very unique color that i've NEVER seen on anyone else before...

definitely not auburn, not red, not blond, but kind of a bright apricot with light reddish/blond hairs...and very wavy...

i was so happy as a child that my mom never had to wrap rags around it for curls like all my girl cousins had to have done since my hair was already wavy and SO easy to take care of...while a bit on the dry side as most curly/wavy hair is, but i always took very good care of my hair so it's been real healthy...

Then about exactly one whole YEAR ago an illness/accident kept me hospitalized for nearly six weeks during which time nobody thought to comb/brush my hair...[i also had to remain flat on my back so perhaps the caretakers who bathed me everyday were afraid they might hurt me by fooling with my hair due to all the stitches, etc.]

As you can imagine i'm sure, this was a very VERY stressful time for me, and i worried non-stop as i had no health insurance and was quickly burning through my savings while i was unable to work. [i'm a fibre artist ] at any rate, after i was finally able to come home from the hospital, i was still pretty weak, and my hair had become quite matted...mostly in the back...and underneath and i tried for a few days to get it combed out to no avail..

then since i'd just noticed a small patch of gray around my right temple, i decided to get a box of hair dye [permanent] that i'd just recently seen that came so close to my own natural color...i figured it would also make my hair so soft from all the added conditioning that it would then be quite easy to comb through the mats/tangles....one of the most traumatic horrific decisions of my life that has caused me [please believe i'm not exaggerating or being overly dramatic, but the results have simply caused me unspeakable untold grief and loss...

After getting out of the shower that morning, my hair had instantly become one big GIANT dreadlock poking up and off the side of my head at a very odd and awkward angle...honest to God there wasn't one SINGLE strand of hair on my entire head that wasn't somehow inextricably wound...and wound T I G H T L Y around another hair...it was as if my hair had become "felted" nearly all the way to my scalp... to say i "paniced" doesn't even begin to express accurately what i was going thru...[aND STILL AM BUT MUCH WORSE A YEAR LATER]

here's the sad irony..."THE REAL h a r d KICK IN my BEHIND"...i had a date for later that night...and my VERY FIRST DATE in T H I R T E E N whole YEARS while i raised my son i'd adopted from an overseas orphanage...anyway, i'd just recently joined match dot com before my horrible accident, and had posted some really nice photographs i was a little proud of [i'm 57 years old and look much younger]my son had just taken for my online profile, and i was already getting lots of encouraging responses from seemingly very nice gentlemen...many of which specifically mentioned how it was the unusual color of my hair...or the length of it with all those waves is what initially caught their attention and got them to stop and read my profile...
can you begin to imagine my hysteria???

I rushed to the best salon in town where for several hours, 2 women who refused to apply any lubricating product [afraid of "blisters"] just aggressively poked and jabbed at my head with the sharpened metal point of a comb while alternately ripping out chunks of my hair literally by the roots while just breaking off other big pieces of hair sometimes within just 3 inches of my scalp [my hair was WAIST len gth]... i tried to remain calm [ knowing darn well i'd be losing much hair and more than likely was going to end up having to get many many inches [in length] cut off] while the pile of hair they were ripping out was growing at my feet larger and larger and larger...til i'd had enough of their "rough" unprofessional treatment and ever so slight insinuation that perhaps i 'd gotten a little lazy and just hadn't combed my hair in a long time causing the problem by "personal neglect"...i paId them [and an obscene amount] and cried hysterically all the way home, and literally trembled when i had to call my date, by then just 2 hr's from the time he was to pick me up, and CANCEL it...i was mortified...

One year later...i've tried every product on the market without luck...then i discovered your "take down" products which i just purchased. i also bought a "hebeutiful" hair steamer thinking it might help...any possibility I could be used as a model in one of your classes or commercials....i'm so far beyond DESPERATE, and would be your most grateful appreciative client ever!!! i'll also appreciate any comments you may have for me.....

many hugs,

debbie

I am a hairdresser in Tucson Arizona and I need some serious immediate help.  One of my clients came in today for a Ketatin Smoothing treatment, I clarified her hair in prep for the service and her hair matted!  Right before my eyes!  She's flipping out, I'm flipping on the inside but trying to be calm and professional for her sake.  We spent 4 hours and dropped the mat about 2 inches.  Forget the treatment. 

So, my question is, is there ANYONE in Tucson who has this product?  Anyone who will give me some, sell me some, loan me some, anything, anyone?  I'm desperate.  After looking online, I see that her mat is definately not the worst that's out there, but it is to her.  And so I'm willing to do what needs to be done.  Please help me.

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