Tangled Hair Techs: May 2011

Miserably Matted In London took three days to detangle, using the Take Down Remover Cream, and a comb with a metal pointed tip. We had to pull strands of hair out little by little as we weakened the birds nest of matted tangled hair

Terribly Tangled in Bulgaria

Hi, I need help for one terrible entanglement in my hair. Problem with my hair come from the curling iron and the excessive amount of hairspray which I used. Once I did my hair with a curling iron I don’t brush and wash my hair week and more to keep the waves. With the result that my hair becomes entangled very bad. Since I could not go it alone I asked my Mom to help me. She managed to cope with my hair except for one horrible nest , ball or sliver (I do not know how to call it) located on the left side of the head near the skin. This ball is very hard, dry and tight. I thought it I made this ball hair worse, because I originally started to straighten it alone, but I didn't knew how must to untangle. And now I very afraid to cut it ,because in that nest there are many hair. I am very upset. I want to ask you what products and what should I do to sleave this awful tangle?I expect a response from you soon. Thanks in advance.

Nadia

Keep Me From Cutting In Kentucky

Hello.. My name is K. ; I live in Southeastern Kentucky. I stumbled upon your website while searching for some assistance with my extremely knotted/matted hair. I'm really not sure what I'm supposed to tell you at this time or if I'm even contacting you at the right place, but I suppose I'll tell you my story. I had (have)long hair... Down to around the middle of my back the last time I saw it down, which was around a year ago. I had surgery which required my neck to be cut open, & as you might imagine, this made it very difficult to care for my own hair. To make it worse, the hospital staff forgot to put a cap on my hair & I woke up with blood caked in my hair.

That was a whole other nightmare, but that was taken care of & wasn't an issue anymore. After that was all brushed out & clean, I still had to keep my hair up in a bun for a while because I just couldn't tolerate the pain of brushing my hair, as it tugged at my incision, & I just wasn't in any shape to care for my hair myself. After I was healed up, I fell into a depression & am ashamed to say that even when I could care for my own hair, I didn't. (I should tell you that I live alone, & this is why I didn't have help & why I was able to hide my depression as well as my growing issue with my hair.)

I would keep it up without washing it for weeks, then knowing it was going to cause worse problems, I still attempted to wash it as well as I could with it still up. It all snowballed on me & before I knew it, it was a terrible mess & I was too ashamed to ask for help, as I'm a bit independent/stubborn as it is. I've recently told my older sister about the problem & she was going to help me, but I became concerned about finding that she couldn't get it brushed out once we already had a gallon of product in it, & then I'd really be in trouble. I'm able to go out to the store or whatever with my hair this way because from far off, it just looks like my hair is up, but up close.. I don't know how anyone couldn't see the matted mess.. & I'm so very ashamed.
Also, I've always experienced ponytail headaches, but this is at a level I had never felt before. My head is always so sore & I don't even know if my hair is growing anymore. I have this fear that I've done irreversible damage & it'll never grow normally again.. or that my only option is to shave my head. I've barely left my house in the past year & this has kept me from being able to work, go to school, or live at all. I don't know how much longer I can live like this. Not to sound suicidal.. It's nothing like that..
Even in the worst of my depression, that was never a thought, but I do feel like my life depends on getting this taken care of. Your organization is my last hope. I don't know how it works.. I've taken pictures of my hair, but I don't know if I'm supposed to attach them now or what. I apologize if I wasn't supposed to type out a novel for you all at this time, but once I found your website & an email address to contact you, I got so hopeful & excited that I couldn't help myself. If someone could get back to me as soon as possible, I can't even put into words how much that would be appreciated.
Whether it's knowledge for getting this taken care of or someone coming to personally help me, I'm interested in whatever help you can give. This is a matter of getting my life back, so I'll do whatever necessary. Thank you so very much for your time.. & thank you for creating this website/organization. For the first time in a long time, I have hope that my beloved locks might be saved & that shaving my head won't be necessary. Thank you!
Thank you so much for getting back to me so quickly. I very much appreciate it. I'm attaching the pictures I've taken.. Two of which are of my hair up like I have to wear it everyday, & the others are of my hair "down".. or as down as I can get it, I should say. I apologize if the pictures don't show the mess that is my hair well
Appreciatively, K
Kids Knots Need Removing In New York

Hi there,
Attached are photos of Rachael's tangled hair mess. Thank you so much for calling me today with the information on the Take Down product.

You mentioned that I could do the detangling myself. I would love to be able to do this since I've been working on my daughter's hair for 2 months now to no avail. All the progress I make gets ruined everytime she takes a bath. I don't want to ruin my daughter's hair my doing it myself and would love to learn how to do it properly. Do you think it's possible for me to take on the job by myself? I have attached photos of her tangled matted mess. Her hair tangle started approx 2 months ago and has progressed to this point - now it's getting to be a really hard mass. I'm so upset over the situation and I just don't know what to do!

Thanks for listening! Please let me know if there is another way to get this product quickly and if you think I should attempt the job on my own.